Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at sales@maithilkoji.com
At maithilkoji.com, we offer a range of high-quality, customized clothing, including t-shirts, hoodies, and sweatshirts. Our products allow you to personalize designs with your choice of text, images, or logos, making each piece truly unique and stylish.
Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process.
We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD) for your convenience. Rest assured, our payment processes are secure and reliable.
Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our “Track Your Order” page. For further assistance, reach out to our support team.
We have a 1-2 day dispatch policy, so all orders are allocated the tracking numbers within 48 hours.
You will receive the tracking number on your email address. You can also contact us to get the tracking information.
Yes, all customers will receive confirmation after placing their orders on their emails instantly. (NOTE: Please contact us if you don’t receive one within 48 hours)
We offer a hassle-free 7-day return window. If you’re unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.
Orders can be cancelled within 24 hours of placement. Contact our customer support team or email sales@maithilkoji.com. Once an order is shipped, it cannot be cancelled.
All inquiries can be forwarded to support@maithilkoji.com
We’re sorry, but once an order is confirmed, we cannot change the shipping address. Please double-check your address during checkout.
Yes, we do! You can choose Cash on Delivery as a payment method during checkout. Enjoy the convenience of paying for your order upon delivery.
We operate exclusively online. All purchases can be made through our website for a convenient and efficient shopping experience.
If you have any other questions or concerns, please feel free to reach out to our customer support team at sales@maithilkoji.com. We’re here to assist you!